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FAQ & Related Links   Can't find an answer to your question? Contact the Customer Service Team for assistance   Account Information How do I change my credit card information? The system does not ask for a credit card type (MasterCard, Visa). Why not? Can I use dashes when entering my credit card number? How do I update my mailing address or email address? Why would I need to change my mailing address or email address? Why can't I change my Social Insurance number? How do I change my credit card information? Click the 'your account' tab then the 'your info' subtab to access the credit card page. Enter the new information and select Save. The updated credit card information will now be used for all future transactions on the Web site. Back To Top The system does not ask for a credit card type (MasterCard, Visa). Why not? The credit card number indicates the type of card that you are using. Back To Top Can I use dashes when entering my credit card number? Yes. You have the option of entering one continuous number, or using dashes/spaces to separate the number as it appears on your credit card. Back To Top How do I update my mailing address or email address? Your information page allows you to easily update your street address and email address. To get there, click the 'your account' tab then the 'your info' subtab. Back To Top Why would I need to change my mailing address or email address? The collection of this information occurs if you move or change your email address, you should update your information with us. Having your current information in the system allows us to contact you, if necessary, regarding your order. Back To Top Why can't I change my Social Insurance number? Theoretically, you shouldn't need to change your Social Insurance Number. If you mistyped your Social Insurance number on the order form, you should start the process over from the beginning. Back To Top

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